Responsible Gaming

Gaming Should Be Entertainment

At VR Smart View, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.

Please gamble only with money you can afford to lose, and never use gaming as a substitute for employment or financial stability.

Age Verification

Online casino gaming is strictly for adults only. In Australia, you must be at least 18 years of age to participate in online gambling activities.

By accessing Neosurf Casino through VR Smart View, you confirm that you are 18 years of age or older and meet all legal requirements in your jurisdiction.

If you are under the legal gambling age, please do not proceed. Parents and guardians are encouraged to use parental controls and monitoring tools to prevent underage access.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

If you recognise these signs, reach out for support immediately.

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos, including those using Neosurf for payments, offer built-in tools to help you maintain control:

Deposit Limits

Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly). Once the limit is reached, no further deposits can be made until the period resets.

Loss Limits

Establish a maximum amount you're willing to lose over a set period. Gaming will be restricted once this limit is reached.

Reality Checks

Enable pop-up notifications during gaming sessions to remind you how long you've been playing and how much you've wagered.

Session Time Limits

Set automatic session timeouts to help you take regular breaks and manage your gaming duration.

Self-Exclusion

If you need to take a break from gambling, use self-exclusion to temporarily or permanently block your account from accessing casino games. This is a powerful tool for those struggling with problem gambling.

Contact your casino provider to activate any of these tools. They are available at no cost.

Support Organizations & Helplines

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organisations offering confidential support:

Australia

United Kingdom

Canada

United States

Germany

All helplines are confidential, free to call, and staffed by trained professionals. Don't hesitate to reach out.

If You Need Help, Please Reach Out

Seeking help is a sign of strength, not weakness. Problem gambling is treatable, and recovery is possible. If you or someone close to you is experiencing gambling-related difficulties:

You don't have to face this alone. Help is available 24/7, and it's completely confidential.

This Responsible Gaming information is provided for educational purposes. VR Smart View and its Neosurf Casino partners are committed to promoting safe and responsible gaming. For the most current information about problem gambling support in your region, please visit your local health authority or gambling regulator's website.